Business Consultant / Business Architect

We are looking for a highly skilled Business Consultant or Business Architect with strong London Markets experience and a deep understanding of underwriting operations and transformation. The role will focus on shaping the end‑to‑end business architecture for a large‑scale Underwriting Workbench initiative, ensuring that business change, process design, and operating model impacts are fully aligned with strategic goals.
Experience working with low‑code solutions such as Unqork is desirable.

• Define the business architecture and operating model required for the new Underwriting Workbench.
  
• Lead high‑level and detailed As‑Is / To‑Be modelling, covering process, data, controls, and workflow.
  
• Own and deliver the business change strategy, ensuring successful adoption and integration.
  
• Partner closely with underwriting leadership to define future underwriting journeys and capabilities.
  
• Provide architectural guidance to ensure solutions align with business objectives and regulatory requirements.
  
• Support creation of programme‑level artefacts (roadmaps, capability maps, TOM documents).
  
• Influence and steer decision‑making across business and IT stakeholders.
  
• Facilitate executive‑level workshops and cross‑functional working groups.
  
• Oversee impact assessments, business readiness planning, and transition states.
  
• Act as a bridge between business teams and technical architects, ensuring a coherent solution.

• Strong background as a Business Architect, Business Consultant, or similar senior role.
  
• Deep understanding of underwriting workflows, risk assessment processes, and delegated authority models.
  
• Expertise in complex change environments, including Target Operating Model (TOM) design.
  
• Strong capability in user journey mapping, process mapping, and business architecture frameworks.
  
• Excellent communication and stakeholder management skills at all levels, including senior leadership.
  
• Strong strategic mindset with the ability to translate vision into practical design and delivery artefacts.

• Extensive experience in London Markets, preferably within Underwriting, Operations, or Transformation.
• Proven experience contributing to or leading Underwriting Workbench design or implementation.
• Experience with Unqork or other workflow/low‑code platforms (advantageous).

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges  
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects   
• Always working as one team, our people are not afraid to think big and challenge the status quo 

• As a Disability Confident Committed Employer we have committed to:
  • Ensure our recruitment process is inclusive and accessible
  • Communicating and promoting vacancies
  • Offering an interview to disabled people who meet the minimum criteria for the job
  • Anticipating and providing reasonable adjustments as required
  • Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. 

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive