MS Teams Specialist

We are seeking a Microsoft Teams Specialist (Enterprise Voice) to support the transition from our existing telephony platform (OpenScape Voice) to Microsoft Teams Enterprise Voice. Following an initial evaluation in which Microsoft Teams was selected as the preferred solution, this role will focus on progressing the design into a robust High‑Level Design (HLD) and Detailed Low‑Level Design (DLD).
The role will provide technical leadership across enterprise voice design, including call plans, routing, Session Border Controllers (SBCs), and phone hardware, ensuring the solution is fit for delivery and future operation.

• Design the migration from OpenScape Voice to Microsoft Teams Enterprise Voice.
• Produce clear and comprehensive HLDs and DLDs for the enterprise voice solution.
• Design and configure call plans, call routing, dial plans, and voice policies.
• Design and integrate Session Border Controllers (SBCs) for Direct Routing.
• Assess and support Teams‑compatible phone hardware and endpoints.
• Collaborate with stakeholders and suppliers to clarify requirements and validate designs.
• Work independently within defined processes while contributing technical guidance.

• Bachelor’s degree in Computer Science, Engineering, or related field
  
• Microsoft certifications preferred

• Knowledge of enterprise telephony concepts and Teams phone hardware.
• Ability to independently deliver enterprise voice designs.

• Experience working with OpenScape Voice or similar telephony platforms.
• Experience supporting UC or telephony migration programmes.

• Strong experience with Microsoft Teams Enterprise Voice.
• Hands-on experience with SBCs, call plans, and call routing.

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges 
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects 
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses 
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo

• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. 

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive

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